Tuesday 17 November

  • 1:30–1:50pmTue 17 NovMerchant AgendaInsights2040 Annual Meetings @ MBS L5Invite-Only

    Others

    The SEA Payment Growth Playbook - Powered by 2C2Pames

    Merchant AgendaInsights2040 Annual Meetings @ MBS L5Invite-Only

    About this session

    Many merchants are already operating across Southeast Asia. The next challenge is not entering the market, but growing within it. This conversation explores how merchants decide which local payment methods, wallets, QR and account-to-account rails are actually worth supporting — and what payment localisation really does for customer acquisition and conversion.

    - Which payment methods actually move conversion?
    - Cards vs wallets vs QR vs A2A
    - How much localisation is enough?
    - National switches and domestic rails
    - Pay-in vs pay-out considerations
    - Cost/complexity of adding another payment method
    - What merchants should prioritise in their next growth market

  • 1:50–2:10pmTue 17 NovMerchant AgendaInsights2040 Annual Meetings @ MBS L5Invite-Only

    Others

    When AI Agents Take Action: From Shopping to Business Finance - Powered by Airwallex

    Merchant AgendaInsights2040 Annual Meetings @ MBS L5Invite-Only

    About this session

    As AI agents begin to make purchases on customers' behalf, merchants face new questions: how can they verify that a purchase is authorised, manage fraud and disputes, and reduce false declines? Within the business, using agents to manage money raises similar questions about access, permissions and accountability.

    This discussion examines both sides, exploring what merchants should check about customer consent, the payment credential, transaction controls and human oversight before enabling agents to transact with customers or act on business finances. 

  • 2:30–2:50pmTue 17 NovMerchant AgendaInsights2040 Annual Meetings @ MBS L5Invite-Only

Which Pass Gets You In

Each session is marked Premium or Open. Your pass decides which ones you can join.

  • Premium Sessions

    On the Festival, Founders, FutureMatters and Frontier stages.

    With a Delegate, Executive, Startup, Policy, Academic or Media Pass. You can also watch Festival, FutureMatters, Frontier and Policy Stage sessions online with a Livestream Pass.

  • Open Sessions

    On the Catalyst, Policy, Ignite, Side Programmes and Merchant Agenda stages.

    With a Delegate, Executive, Startup, Policy, Academic, MeetUp or Trade Visitor Pass. The Trade Visitor Pass is complimentary.