FAQ

What time does SFF start?

 

REGISTRATION at Max Atria Gallery
Delegates: 7:00am - 5.30pm
Exhibitors: 7:00am - 6:00pm
Trade Visitors: 9:00am - 5.30pm

 


 

HALL ACCESS
Delegates: 7:30am- 6:00pm
Exhibitors: 7:30am - 6:00pm
Trade Visitors: 10:00am - 6:00pm

SFF MEETUP AREA
12.30pm - 5.30pm

 

 

How do I get to the venue?

Singapore EXPO is easily accessible via many modes of transport. The address is 1 Expo Drive, Singapore 486150. To find out how to get there, click here.

Which stages do I have access to?

 

Executive / Delegate / Government / Academic / Media / Start Up / Speakers / VIP Pass Holders:
1. Festival Stage – Hall 1 
2. Insights Stage – Hall 2 
3. Technology Stage - Hall 3
4. Founders Stage - Hall 4
5. Talent Stage - Hall 4
6. Regulation Stage - Hall 5
7. ESG Stage - Hall 5

 

Is there a dress code?

 

The dress code for SFF is business or smart casual attire. You might be doing lots of walking around the conference halls and our air-conditioning can be quite strong, so dressing for the beach and flip flops may not be the most ideal attire.

Will there be access to content on-demand?

 

All SFF sessions will be uploaded to the Elevandi Insights app, join our community to get access. 

Download the Elevandi Insights app:

Is re-admission allowed on days of the exhibition?

 

Re-admission is allowed for all registered visitors who have collected their SFF pass, across all days (6 - 8 November) of the exhibition.

 

Are passes transferable? Can passes be replaced?

 

Passes are non-transferable and have to be worn at all times. There is a non-refundable SGD 25 (subject to 9% GST) fee to replace badges and/or badge holders.

 

Note: If you wish to substitute a participant, please inform the organisers at registration@sgfintechfest.co at least 2 weeks before the event commences. Substitution requests are subject to the organisers’ approval. No refunds shall be made for cancellations and/or non-attendance. 

Which pass types have access to the F&B Zones?

 

The F&B Zones are accessible to the following pass types. Please wear your wristband to enter the F&B Zones.

  • Executive Pass
  • Delegate Pass
  • Government Pass
  • Startup Pass
  • Academic Pass
  • Media Pass

Wristbands are non-transferable, replacement for each wristband is SGD 25.

 

Are there hydration points at the event?

 

Every bit counts! We believe in doing our part to create a greener, more sustainable future. Please bring your own water bottle to reduce single use plastic usage and refill your water from one of the hydration points located around the venue.

 

Are there any Luggage Storage facilities?

 

Yes, at the MAX Atria Gallery Office outside Hall 1. Kindly note that storage is complimentary and on a first-come-first availability.

 

Storage hours are from 7:30am – 6:00pm daily. 

Will security checks be conducted at the event?

 

Yes. Random bag checks will be conducted by our Security Officers. Visitors are advised to travel light to expedite security checks.

 

Are there any items which are not allowed to be brought into the event?

 

The list of prohibited items are as follows:

  • Firearms / Parts of Firearms, including empty magazines and spent cartridge (with percussion cap attached) etc
  • Selfie sticks, poles or totems
  • Live Bullet / Blank
  • Canned items
  • Air Pistol / Rifle or parts
  • Tear-Gas Spray / Pepper Spray
  • Spear Gun
  • Nunchaku
  • Explosive / Blasting Cap / Dynamite / Corrosive Substance
  • Knuckle Duster
  • Fireworks / crackers
  • Cross Bow
  • Parang / Machete
  • Industrial Acid
  • Bearing scrapper
  • Bullet Proof Vest
  • Walking Stick with Dagger
  • Key Chain (Bullet / Gun/ Sword/ Knife)
  • Antique Pistol / Gun
  • Wooden / Metal Spear
  • Stun Gun
  • Lighter in Gun, Pistol, Bullet, Grenade Shape
  • Baton / T-baton
  • Toy Gun which resemble actual gun
  • Signal Flare and other Flammable materials
  • Drones
  • Handcuff
  • Personal Mobility Devices (Bicycles, Booster Boards, Scooters, Skateboards, Unicycles, etc)
  • Spray Paint
  • Any sharp items that can be used as a weapon
  • Air horns / Noise Makers
  • Illegal or illicit substance, drugs or drug paraphernalia
  • Water Guns & Squirt Guns
  • Large chains, chained mallets or spiked jewellery
  • Balloons, balls, inflatable balls, Frisbees or flying disks
  • Laser pens, laser pointers or similar focused light devices

 

Note: The organiser will have the final say on items not listed above. The decision is final and absolute. All participants are advised to bring along personal identification as security checks may be carried out at the Organisers’ discretion.

Side events happening during the week

Who can attend SFF After Hours?

 

Festival pass holders with access to SFF After Hours include: 

  • Delegate Pass
  • Executive Pass
  • Government Pass
  • Startup Pass
  • Academic Pass
  • Media Pass 
Attendees must present their SFF Day 1 F&B wristband to access.

 

What about non-F&B wristband holders? 

 

SFF After Hours is open to all F&B wristband holders only - delegates without SFF F&B wristbands are encouraged to purchase a delegate pass. You are still in time to get your SFF pass!


What is the Singapore Global FinTech Awards?

 

The Singapore Global FinTech Awards recognises innovative FinTech solutions by FinTech companies, financial institutions, technology companies, as well as individuals and companies that have been instrumental in creating new growth opportunities, transforming FinTech industry practices and promoting financial inclusion. This event is by-invite only.

 

 

For more information on the rest of the events happening during the week, click here.

Is there an age restriction for attending the event?

 

SFF is open to registered trade visitors and professionals who are 16 years old and above.

 

Can visitors bring children to the event?

 

Admission to SFF is strictly for trade visitors and professionals who are 16 years and above only. 

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