FAQ
What time does SFF start?
REGISTRATION at Max Atria Gallery
Delegates: 7:00am - 5.30pm
Exhibitors: 7:00am - 6:00pm
Trade Visitors: 9:00am - 5.30pm
HALL ACCESS
Delegates: 7:30am- 6:00pm
Exhibitors: 7:30am - 6:00pm
Trade Visitors: 10:00am - 6:00pm
BUSINESS MATCHING LOUNGE
10:30am - 6:00pm
How do I get to the venue?
Singapore EXPO is easily accessible via many modes of transport. The address is 1 Expo Drive, Singapore 486150. To find out how to get there, click here.
Which stages do I have access to?
| Delegate / Media / Speakers / VIP Pass Holders: | Exhibitor/ Trade Visitor Pass Holders: |
| 1. Festival Stage – Hall 1 | 1. Technology Stage - Hall 3 |
| 2. Insights Stage – Hall 2 | 2. Founders Stage - Hall 4 |
| 3. Technology Stage - Hall 3 | 3. Regulation Stage - Hall 5 |
| 4. Founders Stage - Hall 4 | 4. ESG Stage - Hall 5 |
| 5. Regulation Stage - Hall 5 | 5. Talent Stage - Hall 6 |
| 6. ESG Stage - Hall 5 | |
| 7. Talent Stage - Hall 6 |
Is there a dress code?
The dress code for SFF is business or smart casual attire. You might be doing lots of walking around the conference halls and our air-conditioning can be quite strong, so dressing for the beach and flip flops may not be the most ideal attire.
Will there be access to content on-demand?
All SFF sessions will be uploaded to the Elevandi Insights app, join our community to get access.
Download the Elevandi Insights app:
Is re-admission allowed on days of the exhibition?
Re-admission is allowed for all registered visitors who have collected their SFF pass, across all days (15 - 17 November) of the exhibition.
Are passes transferable? Can passes be replaced?
Passes are non-transferable and have to be worn at all times. There is a non-refundable SGD 25 (subject to 8% GST) fee to replace badges and/or badge holders.
Note: If you wish to substitute a participant, please inform the organisers at registration@sgfintechfest.co at least 2 weeks before the event commences. Substitution requests are subject to the organisers’ approval. No refunds shall be made for cancellations and/or non-attendance.
Which pass types have access to the F&B Zones?
The F&B Zones are accessible to the following pass types. Please wear your wristband to enter the F&B Zones.
- Delegate Pass
- Executive Pass
- Government Pass
- Startup Pass
- Academic Pass
- Media Pass
Wristbands are non-transferable, replacement for each wristband is SGD 25.
Are Food & Beverages available at the show site?
Conference delegates get access to our Halal ASEAN themed cuisine, these are the timings:
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F&B Zone (Hall 2) Non-Halal |
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| Morning Tea Break | 7:30am - 10:30am | |
| Lunch | 11:30am - 2:30pm | |
| Afternoon Tea Break | 3.00pm - 5:30pm | |
| F&B Zones (Hall 3 ,4, 5 & 6) | ||
| Morning Tea Break | 8:30am - 10:30am | |
| Lunch | 11:30pm - 2:30pm | |
| Afternoon Tea Break | 3.00pm - 5:30pm |
For Exhibitors and Trade Visitors, you can purchase food and beverages from a variety of food establishments in Singapore EXPO.
Note: All food & beverages must be consumed before entering the halls.
Do I have access to Happy Hour?
Access to Happy Hour is only for Delegates with F&B Wristbands. Happy Hour is held on 15 and 16 November at Hall 3 (Technology Zone & Hall 4 Founders Zone) from 5:30pm - 6:30 pm.
Are there hydration points at the event?
Every bit counts! We believe in doing our part to create a greener, more sustainable future. Please bring your own water bottle to reduce single use plastic usage, and refill your water from one of the hydration points located around the venue.
Are there any Luggage Storage facilities?
Yes, at the MAX Atria Gallery Office outside Hall 1. Kindly note that storage is complimentary and on a first-come-first availability.
Storage hours are from 7:30am – 6:00pm daily.
Will security checks be conducted at the event?
Yes. Random bag checks will be conducted by our Security Officers. Visitors are advised to travel light to expedite security checks.
Are there any items which are not allowed to be brought into the event?
The list of prohibited items are as follows:
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Note: The organiser will have the final say on items not listed above. The decision is final and absolute. All participants are advised to bring along personal identification as security checks may be carried out at the Organisers’ discretion.
Side events happening during the week
What is SFF After Hours @ Club Street?
SFF After Hours @ Club Street is a networking party happening on 15 November 2023 (Wednesday) at Club Street, from 7:00 PM - 10:30 PM.
Who can attend SFF After Hours @ Club Street?
Festival pass holders with access to SFF After Hours include:
- Delegate Pass
- Executive Pass
- Government Pass
- Startup Pass
- Academic Pass
- Media Pass
What is the programme?
There is free flow finger food and alcoholic beverages across 14 participating bars and restaurants. Simply flash either the SFF F&B or SFF After Hours @ Club Street wristband to redeem. DJ VII (Vanessa Ho), SFF ambassador and co-founder of NUS Alumni Ventures, will helm the decks as she sets stage for the evening.
What about non-F&B wristband holders?
SFF After Hours @ Club Street is open to all F&B wristband holders only - delegates without SFF F&B wristbands are encouraged to purchase a delegate pass. You are still in time to get your SFF pass!
When is the Innovation Lab Crawl happening?
The Innovation Lab Crawl will take place from 14 - 17 November, at various locations across Singapore. Take a tour of the most cutting-edge FinTech innovation labs in Singapore. The Lab Crawl gives attendees the opportunity to step inside the innovation labs and witness the latest up-and-coming projects and innovations in the FinTech industry.
What is the Singapore Global FinTech Awards?
The Singapore Global FinTech Awards recognises innovative FinTech solutions by FinTech companies, financial institutions, technology companies, as well as individuals and companies that have been instrumental in creating new growth opportunities, transforming FinTech industry practices and promoting financial inclusion. This event is by-invite only.
For more information on the rest of the events happening during the week, click here.
Is there an age restriction for attending the event?
SFF is open to registered trade visitors and professionals who are 16 years old and above.
Can visitors bring children to the event?
Admission to SFF is strictly for trade visitors and professionals who are 16 years and above only.
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