FAQ

Singapore FinTech Festival 2020 is scheduled to take place as planned and will be held from 9 – 13 November 2020 in Singapore. The Innovation Lab Crawl and Industry Events are planned to be held from 9-10 November 2020 at various locations across Singapore. The FinTech Conference and Exhibition are planned for 11-13 November 2020 at Singapore EXPO & MAX Atria.

We are aware of the fluid nature of COVID-19, and will continue to monitor the situation closely. We are also cognizant of the event participant mix comprising individuals from all across the world and we have everyone’s health and safety as top priority.

The organising team is in discussions with local stakeholders and partners to explore different scenarios and alternative plans for the show. Interested sponsors and exhibitors can write to sgfintechfest@singex.com to enquire about SingEx’s contingency clause for sponsorship and exhibition. Interested attendees can contact sffxswitch.reg@singex.com for more information on registration terms and conditions.

Please rest assured that the decisions we make will always prioritise the well-being and safety of all involved – industry partners, customers and event participants. We will continue to keep watch of the situation as guided by advisories from the Singapore Government, as well as observe developments around the world, and will keep everyone informed on our next courses of actions in due time.

In view of the rapidly evolving nature of COVID-19, Singapore FinTech Festival 2020 is working closely with venue partner Singapore EXPO & MAX Atria and the local authorities to continue implementing strict entry and work infection control measures and precautions guided by advisories from the Singapore Government, and will adjust them accordingly.

To date, all staff and partners have been advised to exercise vigilance, adopt good personal hygiene practices, monitor their health closely, and to be socially responsible. Health and large-scale event advisory signage and digital billboards have been put up around Singapore EXPO & MAX Atria to advise all visitors to the venue. The venue has strengthened its sanitary measures which includes the doubling of its cleaning frequency as well as ensuring that basic amenities such as hand soap do not run out. Hand sanitisers can also be found at various locations of the venue.

Cases of those who are feeling unwell will be assessed and if deemed necessary, will be referred to the hospital for further medical assessment. There are isolation rooms in place and trained medics will be on-site during event days.

We strongly advise all visitors to visit the Singapore Immigrations & Checkpoints Authorities website for updates on the border control measures in response to COVID-19 as well as applications for exceptions.

Please refer to The Singapore Ministry of Health website for the latest updates on the COVID-19 situation.

In view of the COVID-19 situation, the venue will continue implementing strict entry and work infection control measures and precautions guided by advisories from the Singapore Government, and will adjust them accordingly. We are also working closely with the event venue, our partners as well as the local authorities to ensure that the necessary precautionary measures are activated on-site during event days.

Those who are feeling unwell will be assessed and if deemed necessary, will be referred to the hospital for further medical assessment. There are isolation rooms in place and trained medics will be on-site during event days.

We are in alignment with advisories from the Singapore Ministry of Health and local authorities with regards to travel-related restrictions. We strongly advise you to visit the Singapore Immigrations & Checkpoints Authorities website for updates on the border control measures in response to COVID-19. Please also refer to The Singapore Ministry of Health website for the latest updates on the COVID-19 situation.

Sponsors & Exhibitors: sgfintechfest@singex.com

Attendees: sffxswitch.reg@singex.com