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Namrata Jolly
Managing Director, Head of FSI Asia
Microsoft
Namrata Jolly is a senior leader with extensive experience in financial services and technology, having run teams across Asset management, Trust banking, Consumer Banking & Insurance, in the areas of Digital Engagement, Experience, Customer segmentation, Operations, Cybersecurity, Technology & running business P&L.
She is currently the Managing Director, Head of Asia Financial Services Industry at Microsoft, responsible for bringing value to Asian clients across the sub-verticals of Banking, Insurance and Capital Markets. At Microsoft, Namrata and her team are responsible for supporting clients with large transformations enabling them to achieve value in both their topline and bottom line. She is also involved in engaging with regulatory bodies and industry associations across the region.
Prior to joining Microsoft, Namrata was General Manager running the Business for Callsign in Asia, responsible for leading strategy and expansion of Callsign's intelligence driven authentication. Callsign is a digital identity pioneer headquartered out of the UK.
She has also led cross-functional and cross-border teams across APAC and Europe, implementing strategic & transformational programs delivering business impact- across Citigroup, Prudential, Credit Suisse Asset Management & NikkoCiti Trust.
Speaking at SFF 2026
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1:30–2:10pmWed 18 NovFutureMatters StageHall 5, Singapore EXPOPremium
Technology Rewiring
How Can Agentic AI Create a Commercial and Competitive Advantage?
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Melvyn LowGroup Chief Strategy & Transformation OfficerOCBC
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Namrata JollyManaging Director, Head of FSI AsiaMicrosoft
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Derrick GohGroup Chief Operating OfficerDBS
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Pat PatelChief Executive Officer, USA, LATAM, Middle East & Africa; Co-CEO, GFTN ConnectionsGlobal Finance & Technology Network (GFTN)Moderator
About this session
As AI capabilities become more widely available, financial institutions face a harder question: what will make their use of the technology difficult to replicate? Access to models alone offers little assurance of lasting differentiation.
Where can agentic AI generate additional revenue, improve pricing or make previously uneconomical services viable? Does advantage come from proprietary data, distribution, partnerships or the ability to redesign a business proposition?
This conversation examines which strategic choices could create defensible value, and what evidence would justify committing capital to them. -
