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Hee Jung Nam

Hee Jung Nam

Head of Payment Business Division

Hyundai Card

She is a senior financial services executive with over 15 years of leadership experience in payments, marketing, product strategy, and business innovation.
Currently serves as Vice President and Head of Payment Business at Hyundai Card, driving digital payments, blockchain, and stablecoin initiatives

Speaking at SFF 2026

  • 3:55–4:10pmWed 18 NovFutureMatters StageHall 5, Singapore EXPOPremium

    Others

    When AI Agents Transact, How Is Trust Established?

    FutureMatters StageHall 5, Singapore EXPOPremium

    About this session

    AI agents are moving beyond answering questions to taking action, including initiating financial transactions. Unlike humans, agents have no personal stake in the outcome and bear no consequences for a poor decision. When an institutional client’s AI agent initiates a payment, how does a bank verify its identity, confirm what it is authorised to do and know when to intervene?

    Featuring a client's AI agent interacting with a bank's AI agent in real time, this session explores how trust can be built into the infrastructure of autonomous transactions. From verifying identity and setting limits to preventing unauthorised actions and maintaining an auditable record, discover what is needed for banks to enable agents to transact autonomously and safely, at machine speed and without losing clear accountability or human oversight.