.svg)
Marcellus Chan
Executive Director & Head, Singapore Payments & Receivables Cash Product, Global Transaction Banking
OCBC
Marcellus Chan is Executive Director and Head of Singapore Payments & Receivables Cash Product, Global Transaction Banking, at OCBC. He leads the bank's payments and collections product strategy in Singapore, driving innovation, commercial growth and the development of next-generation transaction banking solutions.
A seasoned transaction banking professional, Marcellus has extensive experience across payments, receivables, transactional foreign exchange and digital banking. He has successfully led the development and commercialization of innovative payment and collection solutions, including QR-based collection capabilities, enabling businesses to digitize receivables, enhance customer payment experiences and improve operational efficiency.
Passionate about advancing payment innovation and financial connectivity, Marcellus works closely with businesses, ecosystem partners and industry stakeholders to drive digital payment adoption and deliver seamless, secure and inclusive payment experiences for enterprises and merchants of all sizes.
Speaking at SFF 2026
-
11:30am–12:00pmThu 19 NovMerchant AgendaMerchant Experience Zone (Hall 6)Open
Others
Expanding Payment Choice: Enabling PayNow for the Everyday Merchant
-
Aaron WongChief Executive OfficerPayPal Singapore
-
Marcellus ChanExecutive Director & Head, Singapore Payments & Receivables Cash Product, Global Transaction BankingOCBC
About this session
As PayNow becomes more embedded in everyday commerce, attention is increasingly turning to the merchant experience across the payment journey.
This session explores how that experience can be made simpler and more predictable: how deep-linking can reduce friction at checkout and scale across the ecosystem; what protections and responsibilities are needed when payments go wrong; and how scheme-level standards can support more consistent outcomes while preserving flexibility in how banks serve their customers. -
