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Carmen Chan
Deputy Head, Global Transaction Banking
OCBC
Carmen Chan is Deputy Head of Global Transaction Banking at OCBC Bank, leading the strategy and delivery of payments, liquidity, trade, and treasury solutions for businesses across ASEAN and Greater China. With over 30 years of experience spanning SME banking, transaction banking, operations and technology, she has been a key driver of OCBC’s regional transaction banking growth, helping clients navigate an increasingly connected and digital economy.
Carmen champions the adoption of digital platforms, APIs, embedded banking, and modern technology architectures, enabling businesses to seamlessly integrate banking into their operating ecosystems. Passionate about client-centric innovation, she works closely with corporates, financial institutions, and SMEs to address opportunities in treasury transformation, payments modernization, supply chain ecosystems, and digital commerce.
Known for her collaborative leadership style, Carmen is equally committed to developing talent and building high-performing teams. She is an active contributor in industry dialogues at the Association Bank of Singapore on transaction banking and digital transformation, sharing practical insights drawn from her extensive experience in serving businesses across one of the world's most dynamic economic regions.
Carmen holds a Bachelor of Business from Nanyang Technological University, Singapore, where she graduated with First Class Honours. She was conferred the IBF Fellow award (Corporate Banking) in 2026 in recognition of her contribution to and leadership at banking industry projects and committees.
Speaking at SFF 2026
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2:45–3:00pmThu 19 NovIgnite StageHall 5, Singapore EXPOOpen
Technology Rewiring
Trade is Fragmenting, Treasury Shouldn’t - Powered by OCBC
About this session
As supply chains shift and trade corridors evolve, companies expanding across Greater China and ASEAN face increasing complexity in liquidity, payments, FX and treasury management. This session explores how banks can help corporates navigate fragmented markets through connected financial infrastructure, enabling treasury teams to operate seamlessly across borders while focusing on business growth rather than operational complexity.
