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      SFF MeetUp User Guide

      How to use the MeetUp platform, step by step, with video guides.

      Open the MeetUp Platform Get the App
      Two attendees shaking hands across a numbered table in the SFF MeetUp area at SFF 2025

      SFF MeetUp Key Dates

      Shortlist attendees you want to meet. Each booking window closes at 3:00 PM Singapore time.

      1. First booking window

        1. 5–9 Oct

          Shortlist people to meet.

        Match results 12 Oct

      2. Second booking window

        1. 9–23 Oct

          Shortlist again. New pass holders join here.

        Match results 26 Oct

      3. Final booking window

        1. 26–30 Oct

          Keep shortlisting while you review.

        Match results 2 Nov

      4. Meet at SFF

        1. 18–20 Nov

          Meet in Hall 4B and Hall 5A.

      We email you before each booking window opens, and again when your meetings are ready to review.

      How Matching Works

      It’s double opt-in: a meeting is booked only when you’ve shortlisted each other.

      • Cross out any times you can’t meet. Meetings only go into slots you’ve both kept free.

      • Shortlist as many people as you like. On the platform, that’s the star on each profile.

      • When the window closes, an algorithm books your mutual shortlists in order of best fit.

      • Cancel any meeting that doesn’t suit you. You won’t be matched with that person again.

      • Each booking window brings in new people, so come back and shortlist again.

      How to Use SFF MeetUp

      Eight steps. Do the first three as soon as your invite arrives.

      Step 1: Log In

      1. Once you have a pass, we email you an invite. Click Get to Your Account in that email.
      2. Complete the two-step verification and you’re in, on desktop or on your phone.
      Get the appApp StoreGoogle Play

      No email? Check your junk folder. If it isn’t there, your email server may be blocking it. Write to meetup@sgfintechfest.co and we’ll send you a direct login link.

      4:07
      Video guide How to access your account

      Step 2: Set Your Availability

      1. Go to PlannerTime Availability.
      2. Cross out any slots when you don’t want meetings.
      3. Click Confirm.

      Tip: Keep as many slots open as you can. Meetings only go into times you’ve both kept free.

      Time availability FAQs

      from 0:44
      Video guide How to set up your time availability

      Step 3: Complete Your Profile

      1. Click the face icon in the top-right corner, then My Profile.
      2. Click Upload Image to add your photo (square, up to 1 MB).
      3. Click Describe Yourself and say who you are, what your company does and who you’d like to meet (up to 3,000 characters). Click Save.
      4. Your country, job function and interests come from your registration. To change them, update the registration portal and the platform picks it up automatically.

      Tip: Other attendees see your photo and description when they decide who to shortlist.

      Exhibitors: add products under My Products. Make other company profile changes, apart from PDF uploads, in the Online Exhibitor Manual (OEM).

      from 1:44
      Video guide How to set up your profile

      Step 4: Shortlist People

      Booking windows 5–9 Oct, 9–23 Oct and 26–30 Oct

      Shortlist as many people as you like while a booking window is open. The more you shortlist, the more likely you are to be matched. You can’t send meeting requests yet.

      Top Picks

      ConnectTop Picks Suggestions for you, each with a reason:

      Fits your focus
      They fit your interests.
      Seeking your profile
      They’re interested in your profile.
      Popular with peers
      People like you are interested in them.
      Mutual match
      You share interests.

      Search

      ConnectPeople, Companies or Products then narrow it down with the filters.

      Click the star on a profile to shortlist that person. Your list is under PlannerBookmark.

      Shortlist people, not companies. Matching only runs on people’s profiles. Starring a company or product saves it for you to look at later, but it won’t book a meeting.

      from 0:33
      Video guide How to search and shortlist profiles

      Step 5: Review Your Meetings

      12–15 Oct and 26–30 Oct

      1. We email you when your meetings are booked.
      2. Go to PlannerMy Schedule.
      3. Click Cancel on any meeting that doesn’t suit you.

      Good to know: you won’t be matched again with anyone whose meeting you cancel.

      from 6:07
      Video guide How to review your meetings

      Step 6: Get the App

      Before 18 Nov

      Download the SFF 2026 app so you get a reminder before each meeting. You log in the same way as on the web.

      App StoreGoogle Play

      Step 7: Go to Your Meetings

      At SFF, 18–20 Nov

      • Every afternoonMeetings run from 12:30 to 5:05 PM on 18 and 19 Nov and from 12:30 to 4:25 PM on 20 Nov.
      • Hall 4B and Hall 5AThe two MeetUp lounges. PlannerMy Schedule shows the lounge, table and time for each one.
      • 5 minutes earlyGet to the lounge 5 minutes before each meeting.

      Step 8: Rate Your Meetings

      After each meeting, rate it and add comments under PlannerMy Schedule. Your feedback helps us improve SFF MeetUp.

      Questions? Write to the MeetUp team.

      meetup@sgfintechfest.co