A hotel concierge earns trust by arranging the journey, not owning the car. This session asks what banks and wallets can learn from that model. Through examples from super-apps, digital banks and behaviour-based rewards programmes, it explores how embedded mobility can drive revenue and loyalty. Participants will leave with a practical framework for testing the economics and safeguarding trust when partners deliver the service.

Will the future belong to an interconnected grid of trusted networks? As payment ecosystems diversify, interoperability is key to seamless cross-border experiences. This session explores how domestic payment systems, wallets, QR networks and instant-payment rails can be securely connected to expand reach, resilience and innovation without compromising trust.

Embedded finance puts banking, payments, credit and insurance inside the platforms people already use, turning everyday moments into revenue, loyalty and new routes to financial access.