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      Ramakrishnan TG

      Ramakrishnan TG

      Strategic Partnerships Lead, Google Payments, APAC

      Google

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      TG Ramakrishnan is the Strategic Partnerships Manager at Google Asia Pacific with responsibility for building partner ecosystems with Google Pay and Google Wallet across financial institutions, networks, transit agencies and merchants across South East Asia.

      Prior to joining Google, TG worked in building Digital ecosystems at several companies, including Standard Chartered Bank, Citibank, ANZ Bank across Middle East, Africa, Europe, Asia Pacific and India.

      Speaking at SFF 2026

      • 11:30am–12:00pmFri 20 NovMerchant AgendaMerchant Experience Zone (Hall 6)Open

        Others

        From One Tap to No Tap: The Future of Frictionless Payments

        Merchant AgendaMerchant Experience Zone (Hall 6)Open

        About this session

        Payments have become faster and easier, but the journey to make a payment is not always seamless. Online payment journeys can still involve multiple steps, from moving between apps to saving and uploading QR codes. As part of PayNow Gen2, new capabilities such as deep-linking are being explored to reduce these frictions by creating a more direct path from checkout to payment.

        The next frontier could go further still. Advances in AI are opening up the possibility of agents that can search, select and transact on behalf of users. This shifts the payment experience from reducing the steps a user takes to reducing the need for users to initiate individual payments at all. This will require not only new approaches to authorisation, control and accountability, but also infrastructure capable of supporting new forms of automated payment activity, including the proposed FAST-Lite micropayments rail.

        This session traces that evolution from making today's payment journeys more seamless to preparing for a future in which payments may increasingly be autonomous. It asks how the industry can continue reducing friction while preserving the control, accountability and trust that consumers and merchants expect from the payment system.