Ronald Chen

Ronald Chen
Executive Director
Head of Business Solutions, Analytics Centre of Excellence
DBS Group

Ronald leads analytics & data transformation at DBS Group as Head of Business Solutions, Analytics Centre of Excellence. He spearheads the identification and implementation of data, AI, and GenAI solutions, focusing on empowering DBS employees with DBS-GPT, the bank's enterprise-wide GenAI platform, for increased efficiency and productivity.

Ronald also directs the Employee Value Proposition for DBS Data Chapter, 700+ strong community of data professionals from across the bank. This initiative offers developmental opportunities for learning and career growth in order to attract and retain deep data and AI talent to deliver business outcomes at scale and at speed.

Ronald brings over 25 years of banking and financial services experience across advanced analytics, AI/ML, product marketing, customer experience and pricing.

Before joining DBS in 2022, he was the Chief Data Officer at Flex by Finaxar, a startup offering spend management solutions for Small and Medium Enterprises in Singapore. Prior to that, he spent 4 years at EXL Services in the USA, where he was the Engagement Director for analytics consulting engagements for FSI clients. His earlier career includes roles at several banks in Singapore - including DBS Bank, Standard Chartered Bank and Citibank in a variety of roles where he applied advanced analytics solutions to solving business problems across credit cards, wealth management and SME banking. He started his career as a Business Analyst with CapitalOne in Washington DC.

Ronald holds a BA from Cornell University, Ithaca NY USA.

He has lived and worked in the USA & Singapore