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PolicyStreet
About the Organisation
PolicyStreet Group is a full-stack insurance technology (insurtech) group providing digital insurance solutions to businesses and consumers across Asia and Australia. Through its insurance distribution, embedded insurance, and reinsurance arms, the Group combines insurance expertise with in-house technology to develop and deliver protection for different customer needs. PolicyStreet partners with over 40 insurance and Takaful providers to offer employee benefits and group insurance, insurance aggregation, and digital infrastructure that simplifies insurance. Backed by investors including Khazanah Nasional Berhad, Cool Japan Fund, Altara Ventures, and Gobi Partners, the Group has served over 10 million customers and facilitated more than US$10 billion in sum insured. In 2026, it was featured in the Financial Times and Statistas Top 500 High-Growth Companies Asia-Pacific list and named Malaysias Most Disruptive Insurtech at the Insurance Asia News Country Awards for Excellence.
Products and Services
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Embedded Insurance Solutions
PolicyStreet enables businesses across industries to embed relevant insurance solutions into the customer and worker journeys they already own. Combining insurance expertise with in-house technology, we co-create new-to-market protection solutions with business and insurance partners, tailoring them to the risks, needs, and budgets of each partner’s end users. We then integrate these solutions seamlessly into relevant moments - from shopping and travel to work and other everyday activities - while providing the digital tools that make protection simple for customers to access and straightforward for businesses to manage. By making insurance timely, relevant, and easy to use, our embedded insurance programmes help partners enhance the customer experience, build trust, and support greater brand preference and loyalty, without requiring them to build their own insurance capabilities
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Digital Claims Platforms
PolicyStreet offers mobile-first digital claims platforms that complement its embedded insurance solutions, helping customers access support as easily as they purchase protection. Each platform is designed around the needs of the end user and can be integrated into a partner’s own digital experience or hosted through PolicyStreet’s technology infrastructure. Through a clear, intuitive journey, users can submit claims 24/7, upload supporting documents, and track their claim status online. Step-by-step guidance explains the documents required and where to obtain them. For eligible claims, users can submit the documents they have available first, then return later to upload outstanding information, rather than needing to complete everything in one sitting. By simplifying claim submission, document collection, and status visibility, our platforms make the claims experience more convenient for customers and easier for business partners to manage.
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AI Technology and System Integration
PolicyStreet’s AI and systems-integration capabilities are the technology foundation behind its insurance solutions, rather than a standalone customer-facing product. Its in-house platform connects insurer systems with business partners’ platforms through APIs, enabling information and workflows to move across quotation, policy issuance, servicing, claims, and renewal journeys. AI-assisted tools and automation support operational tasks such as extracting information from documents, supporting routine customer enquiries, and making renewal communications more relevant. By reducing repetitive administration, these capabilities help teams focus on more complex cases while making customer interactions clearer and more convenient. Applied across PolicyStreet’s insurance solutions, this backend technology enables partners to launch and manage digital insurance services within their own ecosystems, without needing to build the underlying integration and operational infrastructure themselves.
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Employee Benefits Solutions
PolicyStreet helps SMEs and MSMEs design employee benefits and group insurance solutions that make the most of their available budget. Rather than limiting employers to a standard package from a single insurer, we work across multiple insurance providers to combine complementary benefits into a plan tailored to each company’s workforce needs, priorities, and budget. This gives employers greater flexibility to provide meaningful protection and better value from their benefits. Our Digital HR Portal then brings policies from different insurers into one place. HR teams can manage employee additions and departures, monitor billing, and follow claims information and processing status through a single platform. Together, tailored benefit design and centralised digital administration reduce the administrative burden on lean HR teams, particularly those with multiple responsibilities, freeing up time to focus on their people and business.
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Online Insurance Comparison and Purchase
PolicyStreet’s consumer segment specialises in motor insurance comparison and renewal. Through its online platform, drivers can compare quotations from multiple insurers, review coverage and relevant add-ons, purchase or renew a policy, and arrange road tax renewal within one connected journey. The service helps consumers assess options based on their needs and budget without having to contact providers separately. Support is available where needed during the purchase or renewal process. For insurers, it provides a digital distribution channel to reach consumers at the point of purchase or renewal. By bringing comparison, purchasing, and road tax renewal together, PolicyStreet makes what is often a fragmented annual task simpler and more convenient for drivers.
