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Finshape
About the Organisation
Finshape is a leading provider of digital banking solutions with more than 30 years of experience. More than 600 experts support over 100 financial institutions across 25 countries on four continents, helping them harness cutting-edge technology to accelerate digital transformation, improve operational efficiency and enrich digital customer interactions. Problem/Opportunity and Solution/Product Agentic Digital Bank Operating System (ADBOS) A platform on top of a banks core systems where AI agents orchestrate workflows. Use cases go live in weeks; business teams change products without development. Personalisation Suite Enriches transactions and builds behavioural profiles, giving banks precise segmentation for hyper-personalised offers and stronger engagement. Financial Intelligence AI agents spot key moments, like a salary landing or unusual spending, and respond with timely, personalised guidance in the mobile app. Loyalty Solution A real-time, bank-wide loyalty platform that reduces churn and grows lifetime value, powering 15+ programmes across Europe, the Middle East and Asia Pacific.
Products and Services
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Agentic Digital Bank OS
Agentic Digital Bank Operating System (ADBOS) A modern digital platform that sits on top of a bank’s existing core systems. It connects legacy platforms, scattered data and separate processes in one execution layer, where AI agents orchestrate workflows end to end. Ready-made use cases go live on every channel in weeks, then business teams change products, journeys and rules themselves, with no development cycle. It covers every segment from retail to wealth management and is the foundation for Financial Intelligence.
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AI Financial Intelligence
Spots the moments that matter in each customer’s financial life, such as a salary landing, a bill coming up or unusual spending, and responds in time with hyper-personalised guidance in the mobile app. A multi-agent AI layer turns the banking app into a trusted financial companion, giving customers relevant help and banks more engagement, loyalty and well-timed offers.
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Loyalty Solution
A bank-wide loyalty platform that rewards the whole customer relationship in real time, from card spend and savings to lending and app use, helping banks reduce churn and grow lifetime value. It powers 15+ live programmes for banks across Europe, the Middle East and Asia Pacific.
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Personalisation Suite
Helps banks gain deep customer insights from raw data. By enriching transactions and creating behavioural profiles, banks can build precise segmentation for hyper-personalised offers and enhance customer engagement by increasing financial awareness of their customers.
