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Carson Pickens
Global Head of Data and Intelligence
FIS
Carson Pickens is Global Head of Data and Intelligence at FIS. With more than two decades of experience building technology products across healthcare, genomics, cybersecurity and financial services, he focuses on simplifying complex data challenges and turning them into scalable products. At FIS, his focus includes bringing together data, analytics and AI agents to help financial institutions make better use of their data. His recent work has centered on FIS’s Data and AI platform and its broader Orchestrated Intelligence strategy, including AI-ready data, governed AI environments, models and agents, and intelligence embedded into banking workflows. Carson is based in the Boston area.
Speaking at SFF 2026
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1:30–2:10pmWed 18 NovFutureMatters StageHall 5, Singapore EXPOPremium
Technology Rewiring
How Can Agentic AI Create a Commercial and Competitive Advantage?
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Melvyn LowGroup Chief Strategy & Transformation OfficerOCBC
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Namrata JollyManaging Director, Head of FSI AsiaMicrosoft
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Derrick GohGroup Chief Operating OfficerDBS
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Carson PickensGlobal Head of Data and IntelligenceFIS
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Pat PatelChief Executive Officer, USA, LATAM, Middle East & Africa; Co-CEO, GFTN ConnectionsGlobal Finance & Technology Network (GFTN)Moderator
About this session
As AI capabilities become more widely available, financial institutions face a harder question: what will make their use of the technology difficult to replicate? Access to models alone offers little assurance of lasting differentiation.
Where can agentic AI generate additional revenue, improve pricing or make previously uneconomical services viable? Does advantage come from proprietary data, distribution, partnerships or the ability to redesign a business proposition?
This conversation examines which strategic choices could create defensible value, and what evidence would justify committing capital to them. -
