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James Loh
Managing Director, Insurance Lead, Southeast Asia
Accenture
James Loh is the Southeast Asia Lead for Insurance, with experience leading large-scale insurance transformation programs spanning systems modernization, target operating model (TOM) redesign, finance and risk transformation, and AI-led reinvention across life, health, employee benefits, and general insurance.
He has held regional leadership roles, served as a client account and transformation lead, and worked closely with C-suite stakeholders to translate strategy into executable, outcome-driven programs.
Speaking at SFF 2026
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2:45–3:00pmFri 20 NovFrontier StageHall 6, Singapore EXPOPremium
Technology Rewiring
From Data Chaos to AI-Ready: The Agent Behind Every Insurance Advisor - Powered by Microsoft
About this session
AI's real blocker isn't the model, it's unstructured data. This live demo shows an agent that scans external market signals, matches them to an advisor's book, and turns a headline into a qualified proposal, so advisors arrive don't just walk in prepared, they proactively create the next opportunity. See Microsoft's Work IQ, Foundry IQ, Fabric IQ and Web IQ orchestrating as one platform to make this a reality.
