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Sudhakar Kakulavarapu

Sudhakar Kakulavarapu

Partner

McKinsey

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Partner - Leader in Personalization practice of SE Asia and India
18+ years of experience in driving impact through AI transformations

Speaking at SFF 2026

1:15–1:30pmThu 19 NovIgnite StageHall 5, Singapore EXPOOpen
Technology Rewiring

Rewiring Banking Around the Customer: From Product-Centric to Customer-Centric Organizations - Powered by SCBX

Ignite StageHall 5, Singapore EXPOOpen
- Krittee ManoleehagulChief Executive OfficerPointX
- Sudhakar KakulavarapuPartnerMcKinsey
About this session

How AI, customer intelligence, and new operating models are rewiring financial institutions to move beyond product-centric banking toward meaningful customer engagement and better financial outcomes.