The Next Decade: Unresolved Challenges in Global Retail Payments

Retail payments have seen remarkable progress over the past decade, from mobile wallets to instant payments, QR interoperability, and embedded finance. But unresolved challenges remain. Fragmentation across markets, frictions in cross-border payments, financial exclusion at the last mile, and the tension between innovation and regulation persist.
This session brings together leaders who shaping the retail payments landscape to ask the harder questions: What structural bottlenecks have proven hardest to shift? How will the industry reconcile the push for real-time, global connectivity with the reality of local infrastructure, regulation, and financial exclusion? And which unresolved issues today could become tomorrow’s systemic risks if left unaddressed? Join this conversation for a candid look at the road ahead for retail payments in the next decade.