The continued shift towards digitalisation, with greater applications of AI and Web3, has benefitted consumers but also brought new risks in effective consumer protection including frauds and misrepresentations such as greenwashing, in digital financial advisory, and data privacy concerns. How should existing regulations evolve to protect consumers effectively? What should government bodies and financial institutions do to improve consumer education?
Speakers
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Moderator
Managing Director and Head of Digital Finance, Institute of International Finance (IIF)
