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Jocelyn Phillips

Jocelyn Phillips

Global Head of Product Development

IBISWorld

As IBISWorld’s Global Head of Product Development, Jocelyn Phillips brings a passion for deep research, active listening and innovative thinking to every solution. With a career rooted in uncovering and solving complex customer challenges, Jocelyn works hand-in-hand with IBISWorld users to translate the voices of credit analysts, risk managers, relationship managers, and portfolio managers into products that make their work smarter, faster, and more reliable. Her expertise in pairing industry data and insights with a deep understanding of the people who use them has brought dozens of new industry intelligence products to bankers worldwide over the past decade. By constantly exploring the intersection of data, design, and human-led insight, Jocelyn empowers banks to better understand the industry landscape – accelerating credit workflows, strengthening risk management, and enabling deeper, more profitable client relationships that drive growth, retention, and bottom-line performance.

Speaking at SFF 2026