.svg)
TeleAI
About the Organisation
94AI是一家智能运营服务提供商，提供英语、中文和巴哈萨语的多种服务。他们专注于通过先进技术和自动化为企业提供创新解决方案，以提升运营水平。
Products and Services
-
AI Voice Agent
TeleAI's AI voice agent is a large-model-driven intelligent voice interaction system, distinct from rule-based robots that follow simple command-response logic. It is built on four core capabilities: independent inference, tool calls, memory retention, and autonomous execution. Agents can proactively interpret user intent, call enterprise systems and third-party tools (such as CRM and map APIs), and autonomously complete the entire process of information extraction, requirement matching, and problem resolution—achieving a shift from passive response to active service. In the financial services sector, it can eliminate over 80% of standardized scenarios, including marketing, customer service, repayment reminders, and post-loan management, allowing human customer service to focus on the remaining 20% of complex cases. The platform supports 20+ mainstream languages, features emotionally adaptive communication strategies, and has been deployed in North America, Southeast Asia, the Middle East, and other regions.
-
Digital Human
TeleAI's Digital Human solution combines proprietary AI telephony with virtual avatar technology to deliver video-based interactions tailored for long-form marketing scenarios, such as loan plan explanations, e-commerce promotion guidance, and course invitation briefings. Unlike broadcast-only avatars on the market, 94AI's digital humans engage in real-time two-way dialogue, with facial expressions and body movements that naturally synchronize with speech. The platform offers over 100 pre-built avatar templates and supports rapid custom avatar development. It also features intelligent interruption handling, intent guidance, and structured data capture, automatically generating visualized reports for performance review. In a case study involving an insurance client's auto-renewal outreach, the digital human solution increased video completion rate by two hundred and sixty percent and renewal rate by one hundred and eight percent. The solution is deployed through short videos, live streaming, and video calls to enhance brand engagement across global markets.
-
AI Outbound Automation
TeleAI's AI Outbound Automation is a large-model-driven automated outbound calling platform built on TeleAI's proprietary outbound infrastructure and trained on over 25 million daily call records. It goes beyond scripted dialing by understanding diverse, metaphorical, and conversational user expressions, generating natural and logically coherent responses in real time. The system automatically cleans, segments, and prioritizes outbound user lists based on RFM models, customer profiles, and historical interaction data, then executes calls in batches with differentiated strategies-significantly reducing data preparation time while improving targeting precision and conversion rates. It supports multiple outreach modes including pure AI, AI plus SMS, AI-to-human transfer, and human-AI collaboration, and is deployed across finance, e-commerce, education, insurance, automotive, and other industries. The platform covers 20+ mainstream languages, with services available in North America, Southeast Asia, the Middle East, and other regions globally.
-
AI Inbound Automation
TeleAI's AI Inbound Automation is an intelligent inbound handling system designed to manage incoming customer calls at scale. Built on the company's large-model voice foundation, it automatically answers incoming calls and engages callers in natural, multi-turn conversations-accurately interpreting user intent and delivering immediate responses without waiting or queuing. The system functions as a task-oriented robot capable of handling business transactions, answering inquiries, and resolving common issues across scenarios, while intelligently routing complex cases to human agents when needed. Leveraging self-developed NLP, ASR, and H-TTS technologies, it achieves high-fidelity voice synthesis with up to ninety-five percent similarity to real human recording, supports intelligent interruption handling, and maintains natural conversational flow. The platform integrates with enterprise business systems for real-time data retrieval and task execution, and returns structured data tags and user labels after each interaction.
-
Intelligent User Operations
TeleAI's Intelligent User Operations is a one-stop SaaS platform built on self-developed LLM, NLP, ASR, TTS, and big data technologies, designed to manage the entire user lifecycle for enterprise clients. The platform integrates AI telephony, Digital Human, smart SMS, and other interaction formats into a unified operations system, covering key scenarios including customer acquisition, activation, repurchase promotion, payment reminders, and churn recovery.The system continuously extracts structured user tags from every interaction and feeds them back into enterprise systems, enabling iterative refinement of user profiles and increasingly precise targeting over time.
2026-09-23-02-02-54.png){kind=small}
2026-10-15-02-28-38.png){kind=small}