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SINCH SINGAPORE PTE LTD
About the Organisation
Sinchs vision is to connect every business with every customer, everywhere in the world. As the Customer Communications Cloud, we provide the industry most trusted foundation for intelligent customer communications, powering over 900 billion interactions annually for more than 200,000 customers across the globe. Leading global companies -including top AI innovators and 8 of the 10 largest tech giants - rely on Sinch to strengthen customer relationships. In Asia Pacific, we power the critical messages banks and fintechs rely on for fraud alerts, identity verification, and account updates to customers worldwide. We partner with SuperApps and Banks to deliver seamless, secure experiences across multichannel messaging, email, and voice. Our enterprise-grade platform eliminates channel silos, ensuring your marketing campaigns and AI-powered interactions execute flawlessly. Visit us at sinch.com
Products and Services
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Sinch Email API
Sinch Email API gives banks and fintechs a reliable way to send transactional and marketing email at scale, with the security and compliance financial services need. It runs on Google Cloud Platform and sends billions of emails a month for thousands of businesses, so statements, OTPs, alerts and onboarding emails arrive on time, every time. Your customer data is protected under SOC 1 and SOC 2 certification and GDPR compliance, and SLAs cover throughput, delivery and support response times.
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Sinch Conversation API
Sinch Conversation API gives banks and financial institutions one integration to reach customers on 13 popular messaging channels, including WhatsApp, RCS, SMS and email. Send fraud alerts, one-time passcodes and transaction notifications on the channel each customer actually uses, and run two-way customer service from the same platform. Because everything runs through a single platform built for compliance, you don't need a separate tool for each channel, and every message is easier to keep audit-ready. It's built for financial services and banking teams that need secure identity verification, real-time transaction alerts and conversational support at scale.
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Sinch In-App Voice
Sinch In-app Voice lets customers call your bank from inside your mobile app, and lets you call them back the same way. Every call uses the login and encryption your app already has, so you know who's on the line before the conversation starts. Only verified customers can make or receive calls, which shuts out the caller impersonation behind many voice scams. Calls show your logo and brand colors on screen, so customers can see the call is really from you. It's built for banks and financial institutions handling the complex, high-value conversations customers still prefer to have by phone.
