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Cloudun AI
About the Organisation
CloudunAI provides technology and AI solutions for financial institutions and digital lenders across Southeast Asia and Latin America. Built on a foundation in credit risk management, the company supports four core areas: customer acquisition, credit decisioning, collections and business analytics. Its capabilities span feature engineering, risk modelling and credit strategy; automated collections and quality assurance; data exploration and operational analysis; and advertising campaign creation, monitoring and optimisation. By integrating AI into practical workflows with human oversight, CloudunAI helps teams make better decisions and work more efficiently. The company combines lending expertise, data analytics and technology to help clients manage risk and scale their operations.
Products and Services
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C-Score
C-Score is CloudunAI's AI-enabled credit risk solution for digital lenders. It combines local lending expertise with AI-assisted feature engineering, model development and credit strategy analysis. Teams can assess borrower risk, explore credit-limit alternatives and review evaluation evidence with expert oversight. Drawing on practice in Southeast Asia and Latin America, C-Score helps turn business knowledge into more efficient risk workflows.
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AdCrew
AdCrew is CloudunAI's AI-enabled advertising solution for digital lending teams. It supports creative generation, bid and budget adjustments, and campaign performance monitoring. AI identifies performance deviations and assists with execution, while key actions remain subject to human confirmation. By connecting creative production with campaign feedback, AdCrew helps marketing teams streamline daily operations and respond faster to changing advertising performance.
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AskCrux
AskCrux is CloudunAI's AI business analyst for digital lending teams. Users ask questions in natural language to explore lending and operating data, investigate performance changes and uncover business insights. Beyond static reports, AskCrux connects data exploration with explanations and recommendations, helping teams understand what is happening, examine possible causes and decide what to investigate or improve next.
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RecoverX
RecoverX is CloudunAI's AI-assisted collections and recovery solution for digital lenders. It combines AI borrower engagement with interaction quality review and collection strategy support. AI complements human agents across selected delinquency stages, handling conversations and supporting follow-up work. Teams can use quality insights and strategy assistance to strengthen agent performance while retaining human judgement in collection decisions.
