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      Tue 17 Nov1:50–2:10pmMerchant Agenda

      When AI Agents Take Action: From Shopping to Business Finance - Powered by Airwallex

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      About This Session

      As AI agents begin to make purchases on customers' behalf, merchants face new questions: how can they verify that a purchase is authorised, manage fraud and disputes, and reduce false declines? Within the business, using agents to manage money raises similar questions about access, permissions and accountability.

      This discussion examines both sides, exploring what merchants should check about customer consent, the payment credential, transaction controls and human oversight before enabling agents to transact with customers or act on business finances. 

      When
      Tuesday 17 November1:50–2:10pm, Singapore time
      Where
      Merchant AgendaInsights2040 Annual Meetings @ MBS L5
      Access
      Open Open sessionWith a Delegate, Executive, Startup, Policy, Academic, MeetUp or Trade Visitor Pass. The Trade Visitor Pass is complimentary.Compare all passes

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