The Changing Retail Payments Value Chain
Trends in payments that were predicted to develop over 5 to 10 years have occurred within 5 to 10 days. In the midst of the world’s acceleration towards digitisation, the growth in e-payments and e-commerce has been overwhelming. Alongside four retail payments experts, this session will explore:
- The changing behaviours of consumers and merchants - does this pandemic signal the end of cash or just a temporary demise?
- The impact on the payments value chain in the short and long term
- New value-add services in payments that will drive enhanced experiences for consumers and merchants
- The rising levels of payments fraud and the measures available to protect consumers and merchants
We will also have a special 10-minute item by Jo Yeo, Head of the Payments Development and Data Connectivity Office at the Monetary Authority of Singapore (MAS). Jo will introduce some key e-payments initiatives that MAS has been working with the industry on to facilitate e-payments during this pandemic, with a quick recap on the new payments regulations that came into force this year. Get ready with any burning payments questions you have, which we will address towards the end of the session.
*Please note that this session is not open for media reporting.
VP Asia Pacific
Senior Managing Director and Co-Head
Grab Financial Group
Chief Executive Officer
Head of Digital Payments
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